return policy

Return Policy

 NO REFUNDS/EXCHANGE ONLY 

Exchanges will only be made for known manufacturer defects. Exchanges must be within 30 days of purchase with your receipt and original packaging. 

NO KITS OR PARTS WILL BE EXCHANGED OR REPLACED IF YOUR 

VAPE KIT & E LIQUID WERE NOT PURCHASED FROM TRUE VAPOR, INC.

 WE DO NOT EXCHANGE THE FOLLOWING PRODUCTS: 

  • ANY PRODUCT NOT PURCHASED FROM TRUE VAPOR, INC.
  • E LIQUID
  • COILS/BURNERS
  • CBD PRODUCTS
  • DELTA 8 PRODUCTS
  • DISPOSABLES OF ANY KIND
  • CLEARANCE OR OVERSTOCK ITEMS
  • GIFT CERTIFICATES
  • ANY MERCHANDISE THAT HAS BEEN ALTERED OR SHOWS SIGNS OF WEAR AND TEAR 

True Vapor, Inc. and it's employees reserves the right to Research the original purchase and to limit or decline the exchange. Being rude to the employees will not help!